You’d think that a working in a jewellery shop would be drama-free – unless, of course, there was some robbery or something going on. Well, not today.
Drama #1
Today I was urgently called into the shop – I don’t normally work Saturdays. Apparently a customer was throwing a hissy fit due to the fact that her ring hadn’t been finished. I would usually think “fair enough, it was a week or two since you brought it in” but not this time. You see my manager is in hospital (Get better soon!)), which was explained to the customer but she (he?) wasn’t having any of it and was told her ring would be ready in the afternoon. I came immediately after the urgent phone call – before 9:30-10am – polished and rhodium plated the ring. However whilst putting the finishing touches to the customer’s ring, she came in… ??? What the…it wasn’t even half 10 yet! Luckily I was just wiping the ring dry by that time.
Drama #2
I started finishing off the polishing jobs which my manager was unable to complete. Putting the jobs aside for a moment to rub polishing dirt off my clothes, the door bell rang ( it rings every time the door opens) and I heard a woman sounding traumatised. I continue on with the polishing as the front of the shop is not a place I should really be. Then, one of the shop assistants walked in, asked me if I could quickly size a ring down. I’ve been told that customer was in tears and her husband was acting quite aggressively towards another shop assistant – that’s a story I can’t go into as I don’t exactly know what happened. Obligingly, I modified the ring and polished. Job done. Everyone’s happy, relieved or less annoyed.
Drama #3
There were so many spectacles that I was wondering what on Earth was going on? Were we being Punk’d or something? Anyway, one customer came in complaining about a her broken necklace, which had been brought from us about a week ago. My problem was that when I was given it to repair, the necklace didn’t look right – I know it’s broke therefore it wouldn’t look right. I mean, the break just didn’t seem normal. Imagine a necklace made from rose gold and built as a series of links (3 rings then an oval, repeat). If one of the links had split itself then the original joint would have just split, without any distortion in shape. However, this link was bent out of shape and split. Unless the laws of science changed then it wouldn’t be possible. Something must happened to make the split happen in the first place. Oh well, it’s been fixed and polished ready for pick up.
All these incidents, and some smaller ones happened before the afternoon. I was allowed to go home just after 12pm so I could only imagine what may have happened after. Never in my time working at the shop had I needed to do so many expresso jobs. Actually that’s not true, I’ve done a few chain jobs but never rings. So it was an eventful 3 hour day, and I didn’t cave under pressure *thumbs up*.
This kind of day could only happen when the manager’s away…